March 15, 2021
Kate Gamble

Of the many lessons healthcare IT leaders have learned during the past year, one that seems to resonate most is the importance of delivering a quality consumer experience — and the role digital technology can play in the process.

“I think the pandemic forced us to wake up quite a bit toward consumerism in healthcare,” said Ryan Smith, CIO at Intermountain Healthcare, during a recent webinar. “We’ve been talking about that for the better part of the decade, but it feels like it’s really here now.”

The dramatic uptick in virtual visits during the pandemic has accelerated the need for organizations to leverage digital tools to offer the consumer-centric model other industries have offered for years. Unlocking it, however, has...

Today's Sponsors

Teladoc Health

Today's Sponsors

Canton & Company

Today's Sponsor


Topics: Analytics, Conferences / Trade shows, Digital Health, Health IT, Health System / Hospital, Healthcare System, Patient / Consumer, Physician, Provider, Public Health, Technology, Trends
Enrollment stats for 3 payers' new telehealth-first health plans: 11 numbers to know
CHIME and HLTH Announce New Digital Health Industry Conference Called ViVE
COVID-19 Telehealth Delivery Reaps High Patient Satisfaction
Who's afraid of the virtual care boom?
IoT Matters in 2021: IoT-Enabled Smart Office Automation to Work and Collect Data Human-Free