mHealth Intelligence April 15, 2021
More than 70 percent of people reported high satisfaction with telehealth and indicated that they want to use virtual care after COVID-19 is over.
Almost 80 percent of people who used telehealth during COVID-19 reported patient satisfaction, and over 70 percent expect to access virtual care post-pandemic, according to a new survey from the COVID-19 Healthcare Coalition.
The 20-question survey from the American Medical Association, American Telemedicine Association, Change Healthcare, and other healthcare stakeholders collected virtual care perceptions of more than 2,000 patients across the country.
Notably, over 80 percent of respondents (83 percent) reported good overall visit quality, and 78 percent said they felt their health concern could be addressed via telehealth. These findings were consistent across age, insurance...